Reference

sbototo Terms & Conditions for Your Account

Clear account steps and named wallet rules make our Terms & Conditions easier to follow before you open an account.

Account accessWallet handlingPolicy changes
sbototo sbototo Terms & Conditions for Your Account
POLICY HELP ROUTE

Get Help With a Terms Question

A clear support path is available when a clause affects your account or wallet step. Before contacting us, keep the account phone number, payment receipt and the date of the relevant action…

Account wording Ask us to explain an account clause before you confirm a phone number or continue through the sign-in step. Include the wording that concerns you so our support team can answer precisely.
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment receipt and account reference through our support route. We use those details to connect your question with the correct policy section.
Access question If a Terms & Conditions rule affects Andar Bahar, Valorant or another lobby area, tell us your device path and location. We will clarify the access wording where local law permits.
ACCOUNT DATA PRACTICE

How We Apply These Account Rules

We apply the policy through ordinary account steps rather than hidden requirements. Your phone confirmation, sign-in record and payment reference help us connect a request to the correct account.

Data handling

We use account details and transaction references to administer the Terms & Conditions, check account ownership and respond to support requests. Share only details needed for the specific account or wallet question.

Cookie choices

Cookies can keep your sign-in path and policy page settings consistent between mobile screens. Your browser controls cookie removal, while some account functions may not retain their selected state afterward.

Account security

Keep your phone access and sign-in details private. If you suspect another person used your account, contact support promptly and mention the affected account step so we can record the security concern.

Retention needs

We retain account and payment records for the period needed to administer these Terms & Conditions, resolve disputes and meet applicable legal requirements. The relevant record may include a QRIS or bank reference.

Contacting us

You can ask about a clause, request a copy of the current wording or raise a data question through our support contact path. Include your account phone number when it is safe to do so.

Policy changes

When we amend the Terms & Conditions, we place the revised wording on this page and identify the update within the policy text. Read the current version before opening a new account session.

Terms & Conditions Questions Answered

Most account questions concern eligibility, wallet records, personal data and what happens when wording changes. These answers keep the policy practical for Indonesian account holders using a phone or desktop. If your situation does not fit one of these examples, contact us with the relevant account step and payment reference, where local law permits.

They cover account creation, phone verification, sign-in, authorised use, wallet records, lobby access, data handling, policy changes and support requests. The rules apply when you use the account where local law permits.

Yes. They set expectations for DANA, OVO, GoPay and QRIS records, including matching a payment reference to your account. Bank transfer and virtual account requests follow the same account verification approach.

Access depends on local law. The Terms & Conditions describe the account and location wording that applies to you, so read the current page before confirming your phone number or entering the lobby.

We use account details, phone verification status, sign-in records and relevant payment references to administer the policy, address security concerns and answer support questions. Avoid sending unrelated personal details.

Use our support contact path and state the account detail you want checked or changed. Include your account phone number only when safe, plus the reason for the request and any relevant record.

We publish the revised wording on this page and identify the change within the policy text. You should read the current version before continuing with account access, wallet actions or lobby activity.

Pause the affected DANA, OVO, GoPay, QRIS, bank transfer or virtual account step. Send support the clause, payment receipt and account reference so we can explain how the Terms & Conditions apply.